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An award-winning, Colorado-based interactive agency, Customer Paradigm has clients throughout the United States, Canada, Europe and Asia. Our customer-centric approach allows us to internalize our client’s vision for their organization and design everything from websites to print marketing materials – and see results. Utilizing an expert team of developers, internet marketers, and designers, Customer Paradigm gives our clients a full range of services for their business.
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Reviews (7)
The manager of the Budget Inn Hotel at 2224 East Independence Blvd,goes out of his way to help the guest,he will empty out their trash or make sure room service has provided everything you need.He will walk the grounds and make sure everyone is safe.If you need something he will get it as soon as possible. Anish Bhakta always greets you with a smile and a hello!
Jeff Finkelstein at Customer Paradigm helped us out with a vexing problem: our website wasn't sending emails to our clients or to us. That meant that we were missing contact forms - our possible new customers - who were contacting us, but it wasn't going through. And for our customers, they weren't getting confirmation emails, and thought that their orders weren't going through either. It also just started happening all of a sudden, too. I didn't notice anything until I realized we hadn't seen a single contact form through the site for a four days. I just thought that it was a slow time. The hosting company didn't really know. Googling the problem gave me a lot of different ways to go, but most of the stuff is over my head. I'm fairly technical, but I don't want to mess around with my domain's DNS, especially with all of the warnings of how I can ruin things. But after working with them for just 30 minutes, they had diagnosed that the issue was likely due to a reverse DNS issue and lack of an SPF record on the site. Once we were able to find our domain name access (I had to reset the password), they were able to get this fixed. Jeff's team also recommended that we start doing daily testing on the site, too, and helped tell me what to test and what to look for. They do this for some of their clients, too, but I wasn't able to pay them for daily testing, especially when I can have someone on my team do this. But I'm impressed. I'll be back!
Customer Paradigm and Bruce have been a a great help to our company and getting our website optimized. They are very professional and knowledgeable about Magento and other web applications. If there is an issue on our end, they are quick to respond and get it fixed for us. I would highly recommend them.
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