Clap Creative is your next door tech firm in Los Angeles offering full-range web services under one roof. An experienced team of web professionals works to create custom internet solutions to meet your business goals. And when we say partners, we mean it!
What challenge were you trying to address with Clap Creative?
The goal was to create a better process that was more direct and more convenient for booking a tutor while allowing students to see tutors and ratings as well. It’s also for tutors to be able to have control of their own availability. We figured out what we wanted on our original site, but we've been using a basic starter page. Clap Creative did a complete upgrade and added all the features we needed to make it good for a small business.
What was the scope of their involvement?
Clap Creative was responsible for the creation of the site and translating what we then wireframed to a complete functioning website that we can use to have tutors to operate fully. They did SEO [search engine optimization] as well, which had great results.
How did you come to work with Clap Creative?
I actually found them on Clutch, and I thought I had to return the favor with a review.
How much have you invested with Clap Creative?
It cost $15,000.
What is the status of this engagement?
The project ran from Mid-June 2016 to October 2016.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The website that Clap Creative developed automatically made us into a more sophisticated company. We were initially just completely bare bones, all hustle, and all grind. Now we have a complete, functioning website. Because of that level of sophistication, we also have a lot more viewership of our site and more bookings. With bare bones, people won't trust your company as much. Now that we have a way to let people know that we have a good, functioning company, they trust they can spend their money with us. Our client return rate is much higher now.
How did Clap Creative perform from a project management standpoint?
Very well. I think they did everything we wanted. Sometimes it took some back-and-forth to communicate just because it was my first time creating a website, and didn't have any knowledge or expertise on the subject. It's a language barrier there, in a sense. Clap Creative were very responsive, always responded to my emails, and met the timeline we had agreed on. Whenever we emailed, they shot right back with the current process, current updates, and never let hours tick by without emails being returned. We also got calls pretty often. They’re really good in that sense.
Are there any areas Clap Creative could improve?
The only issue I had was that it went over the timeline, and we had to do extra testing at the end, but that happens with every site. Beyond that, it was really good project management.
What business challenge were you trying to address with Clap Creative?
We were looking to build a website for our business. We have an e-commerce platform that we use as the foundation of our business, Bigcommerce, and we needed help creating a website of our own.
Please describe the scope of their involvement in detail.
Clap creative was an end-to-end website developer for us. We designed how we wanted it to look and sent those designs to Clap Creative. They used those designs to develop our website fully, including our home page, blog, and product pages. Clap Creative also helped us with the launch of our website. They currently maintain our website and update it as needed.
How did you come to work with Clap Creative?
I did some online research and created a shortlist of suitable companies. I reached out to a few of them to get a proposal. I liked Clap Creative, and their pricing was good compared to other companies we approached.
Could you provide a sense of the size of this initiative?
It's around $3,000 to date.
What is the status of this engagement?
We started working with them two years ago. We launched the site in December 2014, but our partnership is ongoing.
Could you share any statistics or metrics from this engagement?
Our monthly sales have doubled and our traffic has increased significantly since we launched this site.
How did Clap Creative perform from a project management standpoint?
Clap Creative did a great job and were very responsive.
What distinguishes Clap Creative from other providers?
Responsiveness, price, and delivering exactly what we wanted. We would send them a primitive PowerPoint with the layout and design that we wanted. They would take that and create exactly what we wanted. They were very easy to work with. I remember there was something wrong with one of our domains, and I sent them an email about it. Within two minutes, I had a response, and they had helped fix the problem.
Are there areas in which they could improve?
I wish the project had been done earlier, but they were patient with any revisions that we would send them. Overall, it's been a very successful project.
Search engine optimization plays a highly essential role when it comes to your website’s rankings. Search engine optimization (SEO) is a game to stay one step ahead of your competitors and it continues to change at lightning speed and always moving.
Showing Up in Search Results is One Thing, Gaining Customers is Another When considering your online success, we do not just get your website to rank on page 1. That wouldn’t be too difficult. Our goal is to ensure your website dominates page 1. You see, SEO does not end when your website wondrously appears on the top 10 search results. You need your customers to click the link. Find what they are looking for on your website. Build trust in your business. And take desired action.And that’s our goal.
Had the pleasure of working with DK at Clap Creative. We were very pleased with his responsiveness and ability to meet our requirements. We were very satisfied with his work and wish we discovered Clap Creative a long time ago to help us out. Highly skilled team, great service and affordable prices! We highly recommend Clap Creative and hope we can continue to work together.
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