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CallRail provides call analytics to more than 100,000 companies and marketing agencies in North America. CallRail’s intuitive software helps data-driven marketers optimize the performance of their advertising campaigns, increase sales effectiveness, and improve customer retention.
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Call Rail is an innovative technology that has helped our business enormously to understand the value in our digital advertising iinvestment. At a very reasonable cost, it allows us to evaluate what is working and what is not working. Kudos to their technical support team for the extra effort, as well, when we had some backend issues implementing our site and getting the technology to function properly. Our issue got escalated quickly to the level of support we needed and our support specialist actually worked on fixing the issue over the weekend at night. Can't ask for better customer support than that. It's also great that you won't find yourself redirected to a foreign country for support from a technician reading a script who really isn't fluent in English or expertise to resolve the problem. All in all, a pleasant experience working with their staff and the product itself is a valuable tool for any business!
I've worked with Callrail for a couple years and they have been wonderful! We have always been able to get any issues that we might have resolved quickly. Their support staff is super responsive and knowledgeable. The tools that they offer make it easy to keep track of everything and really know what is working for your business and what is not. Absolutely a wonderful service!
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